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Accessibility

How to use this page

On this page you can adapt this website to meet your needs by changing the contrast and text size.

Choose the settings you want to use and click 'Apply settings'

If you wish to return to the standard settings, click the 'Reset Settings' button.

Choose a text size

Choose a contrast setting

Accessibility statement

This accessibility statement applies to the website, Bolton PA Web, https://bolton.paweb.org/

The Bolton PA Web website is managed by People Places Lives (PPL) on behalf of Bolton Council and Bolton Integrated Care Partnership . The website is intended to be accessed by people looking to employ PAs and for PAs looking for employers.

This website should allow any user to:

  • Change colours, contrast levels and size of text.
  • Modify the line height or spacing of text.
  • Zoom in up to 200% without the text spilling off the page.
  • Navigate most of website using a keyboard.
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

This website was originally designed to be compliant with the international standard Web Content Accessibility Guidelines 2.1 (WCAG) – Level AA.

The website is currently being updated to be compliant with the international standard Web Content Accessibility Guidelines 2.2 (WCAG) – Level AA.

 

Using this Website

Accessible Features

This website uses a widget that contains several Accessible features that can be used by users with specific requirements. The widget is available on the top right-hand side of the header menu.

These features include: -

Contrast & Font Size

Changing the contrast and font sizes of text can increase legibility for some users.

This website has two colour contrast settings, firstly, the “default colour scheme” which provides a suitable level of contrast for most users and satisfies the accessibility standards. However, if a user feels the colour contrast is too low in areas the website also contains a “high contrast scheme” which satisfies all accessibility standards for colour contrast.

A user can change the contrast settings by clicking on the icons at the top right of screen. For a user using voice recognition please say, “Switch to default colour scheme” and “Switch to high contrast scheme” respectively for the same result.

To increase the font size, click on the icons at the top right of the screen. For a user using voice recognition please say, “Switch to normal font size”, “Switch to big font size” and “Switch to biggest font size” respectively for the same result. The user can also use the browser’s own zoom facility. The website will work up to 200%

 

Further information on accessibility options

The RNIB has a webpage with information on options that computers have which can make it easier for people with low or no vision to use them. - RNB Accessibility Options

Accessible Alternatives

Efforts have been made to create accessible alternatives for content that does not meet standards where possible.

Where appropriate we may be able to deliver content to users in accordance with their needs.

Please see “Make a request for Accessible Content” section for further details.

Make a request for Accessible Content

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille; Please fill out details in Contact us form or use the appropriate details, below.

 

Contact Details for PPL

PPL Support Team who manage the PA Web website.

Please ensure you tell them you are using Bolton PA Web.

Phone: 03300 582 690

Email: info@peopleplaceslives.co.uk

We’ll consider your request and get back to you within 30 days.

 

Contact Details for Care and Support

If you have any questions or concerns about your care and support, please contact your named case manager at Bolton Council or Bolton Integrated Care Partnership .

If you need to speak to the Council or Integrated Care Partnership urgently, their contact numbers are:

Bolton Council: 01204 333333

Bolton Integrated Care Partnership : 01204 462000

Purpose of Links

Bolton PA Web will use links to navigate to content on the website. External links will open in a new window.

Where possible the action of an external link will be described by extra description within the link text, so all users can understand the link’s purpose.  However, in certain areas of the website adding this extra description will become a disproportionate burden within the meaning of the accessibility regulations.

We have provided the following definition for external links: -

External Links will be used for any content that has known limitations with assistive technologies OR navigates a user away from secure platforms. In summary, this means the following items are considered External links –

  • Non-HTML Documentation (See “Issues with PDFs and other documents”)
  • Redirection away from secure platforms
  • External websites that are not part of Bolton PA, Bolton Council.

How Accessible is this Website?

We know some parts of this website are not fully accessible:

  • This website uses JavaScript to deliver certain features. Please make sure you have JavaScript turned on within your browser to deliver full features;
  • There are several accessibility issues with the Search Directory.
  • High Contrast on Skip to content does not meet colour contrast guidelines
  • Heading levels and table content aren’t applied in content pages
  • Some link text does not make sense when read on its own (for example, Learn More).
  • Some older PDF documents are not fully accessible to screen reader software;
  • Some of our online forms are difficult to navigate using just a screen reader;
  • Live video streams do not have captions;

 

Contact us and Complaints Procedure

We are always looking for ways to improve the Bolton PA website. If you find any problems that aren’t listed within this statement, or believe we are not meeting the requirements of the accessibility regulations please contact us on –

Contact Details for PPL

PeoplePlacesLives Support Team who manage the PA Web website.

Please ensure you tell them you are using Bolton PA Web.

Phone: 03300 582 690

Email: info@peopleplaceslives.co.uk

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Services (EASS)

 

Technical Information about this Website’s Accessibility

Bolton Council and Bolton Integrated Care Partnership are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines 2.2 (WCAG) AA standard, due to the non-compliances listed in the following section, “Non-Accessible Content”.

 

Non-Accessible Content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

This sub-section lists issues that fail the current accessibility regulations.

  • This website uses JavaScript to deliver certain features. Please make sure you have JavaScript turned on within your browser to deliver full features;
  • There are several accessibility issues with landmark use in content pages
  • High Contrast on S4S forms
  • Heading levels and table content aren’t applied in content pages
  • Some link text does not make sense when read on its own (for example, Learn More).

We plan to fix the existing links by. When we publish new content, we will make sure link text meets accessibility standards.

High Contrast issues

It has come to our attention that some of our content isn’t displayed correctly with our high-contrast design. This is mainly in forms. This means it will be difficult for visually impaired users who may require this design to see all content. This fails WCAG 2.2 success criteria 1.4.6 Contrast (Advanced) a Level AAA requirement.

 

Keyboard navigation issues

It has come to our attention that it is difficult to bypass repeated content on certain pages. This appears to occur on pages which contain duplicate top level landmarks.

Search articles cannot be navigated to when in the statement

 There are also known keyboard focus issues within these pages. These pages fail WCAG 2.2 success criteria 2.4.7 Focus Visible and 2.4.1 Bypass blocks.

Keyboard focus will be set to use a web-browser’s default focus indicator.

 

Keyboard focus issues

It has come to our attention that it is difficult to bypass repeated content on certain pages.  There are also known keyboard focus issues within our noticeboard panels in the header. These pages fail WCAG 2.2 success criteria 2.4.7 Focus Visible.

Screen-Reader reading issues with Landmark regions

It has come to our attention that some of our accessibility features are not correctly contained within landmarks. This means it will be difficult for screen-reader users to find all content using landmarks. This fails WCAG 2.2 success criteria 1.3.1 and 4.1.1.

Navigating the website can still be achieved by using heading levels and link text.

Our website provider has been notified and will be applying a fix shortly over the next few weeks.

Disproportionate Burden

There are no issues that are considered a disproportionate burden.

Content that’s not within the scope of the accessibility regulations

Web Content that is not subject to the standards referenced in this policy statement are as follows: -

  • Content that is archived.
  • Content on intranets and extranets published before 23/09/2019
  • Non-HTML Documentation (PDFs, Microsoft Office files) that were published before 23/09/2018.
  • Non-HTML Documentation (PDFs, Microsoft Office files) that are not essential to the services Bolton PA provides.
  • Live Audio and Video. 
  • Pre-recorded Audio and Video published before 23/09/2020
  • Online Maps and mapping services
  • Third Party Content that is not under direct control of Bolton Council or main website provider – Google Translate, Social Media links

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What are we doing to improve accessibility?

The new version of Web Content Accessibility Guidelines, WCAG 2.2 were published on 5th October 2023.

This will replace WCAG 2.1 as the legally required accessibility standard in October 2024.

We are working with our website provider to ensure we meet this deadline by 1st March 2025.  

 

Preparation of this accessibility statement

This statement was prepared on the 30th September 2024. It will be reviewed every year in accordance with the regulations. It was last reviewed on that date.

This website was last tested on 24th September 2024.

To prepare this statement an accessibility test was carried out by People Places Lives QA Team. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.